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Roxy Palace Casino

Roxy Palace Casino puts money handling front and center: transparent policies, a broad range of familiar payment choices, and industry-standard protections to keep your account and cash secure. Whether you’re funding play from a phone or desktop, the site aims to make deposits and withdrawals predictable and easy to understand so you can focus on gameplay with confidence.

Payment choices that fit how you bank

Roxy Palace supports a wide set of methods to match most players’ preferences: Visa and Visa Debit, MasterCard and Maestro, PayPal, Neteller, Skrill (Moneybookers), bank wire transfers, PaySafeCard, POLi, Citadel, InstaDebit, Entropay, EziPay, ClickandBuy, Click2Pay, Ukash, Diners, EcoCard, UseMyBank, Courier Cheque, Check via mail, and eCheck. There’s also a Reverse Withdrawal Request option that can let you cancel a pending payout in specific cases — contact support quickly if you need that.

Currencies accepted: USD, EUR, GBP. Availability of some options varies by country: e-wallets and card transactions are widely supported, while region-specific services like POLi and InstaDebit are limited to their local markets. Cryptocurrencies are not currently offered; if that changes you’ll see updates in the banking hub.

Processing times, limits, and fees — what to expect

Deposits

  • Most card and e-wallet deposits clear instantly, letting you play right away.
  • POLi and certain bank-based transfers may take a few minutes to an hour, depending on your bank.
  • Minimums are commonly around £/$/€10 for many methods; exact amounts appear at checkout.

Withdrawals

  • E-wallets: typically 24–48 hours after verification.
  • Bank wires and checks: commonly 3–7 business days once approved.
  • Courier cheques and mailed checks can take longer depending on postal times and local banking processes.

Limits and fees

  • Transaction limits vary by method and by account verification level. High-value withdrawals may require additional identity checks.
  • Most deposit methods are free on the casino side; some merchant or bank providers may charge a fee. Bank wires and courier cheques sometimes carry fees. Roxy Palace will flag any provider fees before you confirm a transaction; reach out to support for exact numbers on your chosen method.

Note: verification (ID and address checks) can add processing time. Complete the verification early to avoid payout delays.

Security architecture explained plainly

Your banking data is handled using industry-standard protections: encrypted connections (SSL/TLS), secure servers, and layered firewall defenses. Payment pages use trusted payment processors and tokenized card handling so full card numbers aren’t stored on-site. Where third-party certifications apply, the casino adheres to recognized audit and compliance practices and uses reputable software providers (Microgaming) to ensure game integrity. If you ever want specifics about certifications or audit history, support can provide current documentation.

Simple, fast banking — on desktop or mobile

Making a deposit or requesting a payout is designed to be straightforward across devices. The interface guides you through supported methods, shows applicable limits and any fees, and flags verification requirements before you confirm.

Quick deposit flow

  1. Open your Account > Cashier.
  2. Choose a method and currency.
  3. Enter the amount; review fees and limits.
  4. Confirm and follow the payment provider prompts.

Quick withdrawal flow

  1. Go to Account > Withdraw.
  2. Select a verified method (many casinos return funds via the method used to deposit where possible).
  3. Enter the amount and confirm.
  4. Monitor your email for processing and completion notices.

Mobile compatibility: the cashier pages are optimized for phones and tablets so you can manage funds on the go.

Built for player confidence and fast resolution

Roxy Palace provides 24/7 email support at support@roxypalace.com and international phone support at 1-770-261-0098 to help resolve payment questions. The casino promotes responsible gaming tools and will pause transactions if account reviews indicate irregularities — that protects both players and funds. Document requests for verification are standard and aim to speed up payouts once completed. If there’s ever a delay, support typically provides a clear reason and an estimated completion window.

If you want the most up-to-date banking rules, visit the banking hub or contact support directly.

Money Questions — Quick Answers

Here’s a brief set of straight-to-the-point answers to frequent banking queries.

How soon does my deposit post?

Card and e-wallet deposits normally post instantly. Some bank transfers or region-specific services may take longer — up to a few hours.

Are deposits free?

Most methods are free on the casino side. Any provider fees will be disclosed before you confirm a payment.

Can I cancel a withdrawal?

If the payout is still pending, use the Reverse Withdrawal Request feature or contact support immediately to see if cancellation is possible.

What currencies can I use?

USD, EUR, and GBP are supported. Choose your preferred currency in Account settings to avoid conversion steps.

Do I need to verify my account before withdrawing?

Yes. Standard verification (ID and proof of address) is required for most withdrawal requests and to raise transaction limits.

Is PayPal available for my country?

PayPal availability depends on your region. If it doesn’t appear as an option, choose an alternative or ask support for guidance.

Hands-On Banking Guides — Clear directions to get things done

A short series of how-to answers with multiple actions you can follow.

How do I deposit with PaySafeCard?
Steps to deposit funds using a PaySafeCard voucher.
  1. Buy Voucher
    First, buy a PaySafeCard voucher in your local currency.
  2. Open Cashier
    Next, open Account > Cashier > Deposit and choose PaySafeCard.
  3. Enter Details
    Enter the voucher code and the amount you want to add.
  4. Confirm Transaction
    Finally, confirm the transaction — funds should appear almost immediately.
How do I request a bank wire withdrawal?
Instructions for withdrawing funds via bank wire transfer.
  1. Verify Account
    First, ensure your account is fully verified.
  2. Select Bank Wire
    Next, go to Account > Withdraw and select Bank Wire.
  3. Provide Details
    Provide the requested bank details (beneficiary name, IBAN/SWIFT, bank name and address).
  4. Confirm and Submit
    Then confirm the amount and submit. Expect processing of 3–7 business days once approved; your bank may take additional time.
What if my deposit didn’t arrive?
Troubleshooting steps if a deposit is not reflected in your account.
  1. Check History
    First, check your account transaction history and any confirmation emails.
  2. Confirm with Provider
    Next, confirm with your payment provider that the transaction completed on their side.
  3. Contact Support
    If everything looks clear, contact support with transaction IDs and timestamps so the team can investigate and reconcile.
How do I reverse a withdrawal?
Steps to cancel a pending withdrawal request.
  1. Contact Support
    If you change your mind while a withdrawal is pending, contact support immediately or use the Reverse Withdrawal Request feature in your account if available.
  2. Provide Details
    Provide the withdrawal reference and reason — if the payout hasn’t been processed to the payment provider, the casino can often cancel and return funds to your account.
How do I increase my withdrawal limit?
Process for increasing your account's withdrawal limits.
  1. Complete Verification
    First, complete all outstanding verification requests (ID, address, and source of funds if asked).
  2. Contact Support
    Next, contact support with the reason for a limit increase and any supporting documents.
  3. Await Approval
    Approval depends on verification and regulatory requirements.
How do I use POLi or InstaDebit?
Guide to using region-specific payment options like POLi and InstaDebit.
  1. Select Service
    Select the service at deposit, follow the on-screen bank selection and authentication prompts, and confirm the amount.
  2. Bank Authorization
    Your bank authorizes the transfer and the funds typically arrive quickly.

Make confident, safe deposits and withdrawals now

Roxy Palace combines a broad range of trusted payment methods, clear timeframes, and visible protections so you can move money with confidence. New players can take advantage of welcome offers such as 100% match up to £350 on your first two deposits — and UK players have an alternative 100% up to £100 + 50 Free Spins with a £10 deposit; these promotions are available for a limited time, so review terms and claim promptly. If anything is unclear, reach out to support@roxypalace.com or call the international line for fast assistance before you transact. Play safe and manage your funds with confidence.

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